The Men’s Wearhouse conducts its operations using the batch flow method. They have different products to accommodate for a range of customers. In other words, they have a “medium” variety of inventory to sell to a “medium” volume of customers. It does not follow the same tasks and product flow repeatedly for every product but instead can use different approaches to manufacture their product.
Their customer order is the “make to stock” process in which they have their products physically in the stores as inventory to sell. In some cases, they use the “assemble to order” process. For example, the stores carry unhemed pants in which they finish them based of the customer’s exact height or do other alterations to fit the individual and give him a custom feeling. Another example would be their tuxedo rental process. The employees take the measurements of the customer and orders the tuxedo based of the measurements from a central hub located in Texas. The tuxedo is already made, but the last minute measurements (sleeve length and pant length) can be adjusted for that order. the same goes for it custom suit department. With these procedures, the Men’s Wearhouse falls under the “disconnected line flow” process life cycle and the “multiple products with medium volume” product life cycle.
With all the men’s clothing companies out there, Men’s Wearhouse had to provide the products and services that were high in demand to stay in the competition. They used technology to their advantage for their tuxedo rental and custom suits department. As soon as and order is made by a customer, it is processed directly to the central hub. The way they run their business can allow them to adopt the postponement method of mass customization.
Tuesday, October 2, 2007
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